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REMC Rules and Ordering Directions
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1. Check with your
REMC for variations
in directions, local
contact information,
and their address.
Complete separate
purchase orders to
each vendor for the
items they were
awarded.
2. Include REMC item
#, item names,
manufacturer product
numbers, prices, and
the statement;
"Prices Per REMC
Bid," on all
purchase orders. For
orders with multiple
ship-to locations,
each location must
meet the minimum
purchase quantities,
or shipping and
handling will be
added. Some vendors
require that
customers include
the REMC contract
numbers as a means
to ensure that your
district is charged
the correct price
and that shipping is
not added.
Requirements, such
as contract numbers,
are noted and
located in the
Vendor Address
Section to assure
REMC pricing.
3. Include an order
contact person's
name, fax number,
e-mail address, and
phone number on all
purchase orders.
This information is
required for all
software licenses
and order
verification
notification, and it
allows the vendor to
contact a person who
has knowledge of the
order if additional
information is
needed. Software
license orders
cannot be processed
without this
information.
4. All REMC Centers
offer consultation
on the purchasing
process and
selection. Check
your local ordering
directions as many
centers no longer
require that POs be
sent to the REMC for
stamping. If local
REMC directions
require that PO's be
submitted to your
REMC, orders
received by vendors
without a REMC stamp
may be delayed, or
districts may be
charged non-REMC
prices plus shipping
and handling
charges.
5. If you are
requesting
consultation or
vendor follow-up
assistance, you must
send your REMC a
copy of the PO in
question. Purchases
from the Computer
Hardware and Network
Electronics should
be mailed to the
reseller or
submitted online.
6. Items will be
shipped and billed
directly to your
school district.
Contact the vendor
for warranty
service, defective
materials, and
billing questions.
Provide the
following
information when
calling the vendor:
your school purchase
order number, the
date your school
received the
merchandise and
specific details
regarding what is
wrong with the
merchandise.
Shipping
Orders will be
shipped FOB
Destination with all
shipping and
handling charges
paid by the vendor
(unless otherwise
specified). Orders
that do not meet
minimums may be
subject to shipping
and/or handling
charges as noted in
the pricing
information.
Equipment orders are
generally shipped
within 14 days.
Supplies are
generally shipped
within 7 days.
Bretford video
mount, cart orders
and other large
Bretford orders
exceeding the UPS
weight limit of 70
lbs. may be sent via
common carrier. Most
common carriers use
semi trailers not
equipped with lift
gates. Drivers are
required to deliver
the shipment to the
rear of the trailer
ONLY. Therefore,
customers are
responsible for
unloading the
shipment from the
truck. If your
school is not
equipped with a
delivery dock or
fork lift, we
suggest you contact
VSC customer service
at 800-872-5744 for
further delivery
options.
Price
and Model Changes
REMC bid prices are
effective for 12
months. Because of
the 12-month
duration of the bid,
model numbers and
prices may change
(decrease) slightly.
Web versions of this
catalog are updated
as changes occur and
also include links
to product
specifications and
other product
information. A list
of all changes to
the printed version
of the catalog is
posted on the
Project website as
they occur.
REMC prices for
computers, software,
and network
electronics are bid
as a percentage off
list price and are
subject to change
throughout the year.
Check for prices at
the designated links
from the Project
website.
Damaged Items,
Return Policies, and
Exchanges
Each company and
manufacturer has
specific policies
related to damaged
or incorrectly
ordered items. The
common standard for
all manufacturers is
that you call the
vendor for return
authorization, and
that the returned
items must be in the
original shipping
container with the
original packing and
accessories. Place
small boxes into
another box so
labels and shipping
marks do not make
the packing and
content unfit for
resale. Also, items
that have been
marked by a school
with inscriptions,
asset tags, paint,
or other markings,
cannot be taken for
exchange, even when
defective. (Warranty
repair, rather than
exchange, would
occur.) The Project
recommends that
equipment be
operated before
school
identification is
added and original
shipping/packing
materials are
discarded. Call the
vendor for return
authorization and
directions before
shipping equipment
for warranty service
or exchange. Always
pack equipment in a
manner to avoid
damage, as shipping
companies will not
pay for damaged
claims on improperly
packed equipment.
Most resellers
charge a restocking
fee of 10-50% for
items being
returned, unless
agreed upon by the
reseller.
Shipping Damage
Items damaged during
shipping must be
reported to the
shipping company
immediately, as the
shipper, not the
original vendor, may
be responsible for
damages. Shipping
damage must be
reported
immediately, as
shipping company
policies vary from
one to seven days.
When items arrive in
crushed or damaged
cartons, immediately
check the materials
to be sure the
contents have not
been damaged, or
refuse the package.
If no external
damage is evident,
but the contents are
damaged, immediately
report the damage.
Also notify the
vendor of shipping
damage as they may
help coordinate the
damage report.
Ordering Dates
Items included in
the online catalog
are all current bid
items. Catalogs for
products are updated
as new bids are
awarded.
Bid
awards dates are
Equipment, Supplies,
Peripherals and
Software: January -
December (annual
bid)
Microsoft: July 1,
2006- June 30, 2009
(3-year select
agreement)
Computer Hardware:
July 1, 2006 - June
30, 2008 (2-year
bid)
Network Electronics:
July 1, 2006 - June
30, 2008 (2-year
bid)
Xerographic Paper:
Jan. 1-March 31,
April 1 - June 30,
July 1-Sept. 30,
Oct. 1-Dec.31
(quarterly bid)
Orders must be
received by the
vendors prior to the
expiration of
contracts. Most
manufacturers will
not allow resellers
to extend prices to
orders received
after contracts have
expired.
Specifications/Consultation
Specifications for
most products are
posted on the REMC
web page. Contact
the vendor or your
REMC with questions
about supplies or
equipment found in
this catalog.
Payments
Resellers have
provided your school
with their best
prices. They expect
payment
approximately 30
days after delivery.
If payments will be
held more than 45
days, a school
should make the
reseller aware of
processing and board
meeting issues that
will delay payment.
Summer Deliveries
Many schools do not
accept summer
deliveries or cannot
locate items after
extensive summer
building
maintenance. Please
state your summer
delivery directions
if items are to be
held rather than
shipped during
summer months. |
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